P-K Pet Resort & Spa, LLC Boarding, Day Retreat, Grooming, Pet-Kab and Services Agreement

(This form is an example. You'll provide the required information and create your profile when you make a reservation through our booking system, PawPartner.)

NOTICE TO THE PET OWNER/GUARDIAN:

PLEASE READ CAREFULLY. THIS AGREEMENT INCLUDES A RELEASE OF LIABILITY AND WAIVER OF LEGAL RIGHTS AND DEPRIVES YOU OF THE RIGHT TO SUE P-K PET RESORT & SPA LLC (referred to in this agreement as “P-K Pet Resort”), AND RELATED PARTIES. DO NOT SIGN THIS AGREEMENT UNLESS YOU HAVE READ IT IN ITS ENTIRETY AND UNDERSTAND ITS EFFECT, POLICIES, PROCEDURES, PET RELEASE, WAIVER OF LIABILITY, ASSUMPTION OF RISK, AND INDEMNIFICATION AGREEMENTS.

In consideration for my pet ___________________________________ being permitted to be a pet guest at P-K Pet Resort, by signing this document,  I __________________________________________________Owner/Guardian, make the following representations, certify the accuracy of all information provided to P-K Pet Resort at any time, and agree to all the following policies, procedures, terms and conditions stated below in this P-K Pet Resort & Spa, LLC Boarding and Services Agreement.

POLICIES, PROCEDURES,TERMS AND CONDITIONS:

1.  Owner/Guardian: I represent that I am the owner and/or authorized guardian of my pet and I am fully authorized to enter into this agreement.

2.  Refusal of Service: I understand P-K Pet Resort serves the right to deny admittance to any pet for any reason, at any time.

3.  Pet Requirements: I represent that my pet meets all the following requirements:

• Is 4 months of age or older.

• Is current on his/her required vaccinations.

• Is on a monthly flea and tick preventative medication.

• Has been in good health for the last 30 days prior to check-in.

• I have completed the Pet Guest Profile

• My dog will enter and exit the P-K Pet Resort on a leash.

4.  Health: I represent that my pet has not had any contagious illnesses of any kind for 30 days prior to check- in. I am aware and understand that the P-K Pet Resort employees are not Veterinarians and do not have backgrounds in animal medicine. The P-K Pet Resort employees cannot diagnose or detect illnesses in the pets that are staying at P-K Pet Resort. I agree to assume all risks associated with the administration of medication by P-K Pet Resort during my pet’s stay. In addition, I acknowledge and am aware that vaccines do not protect against all contagious illnesses that may affect my pet. I HEREBY AGREE TO INDEMNIFY P-K PET RESORT, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS AGAINST ANY CLAIMS MADE AGAINST P-K PET, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS AS A RESULT OF MY FAILURE TO INFORM P-K PET RESORT OF ANY PRE-EXISTING MEDICAL CONDITIONS THAT MY PET MAY HAVE.

5.  Flea and Ticks: I agree that if any fleas or ticks are discovered on my pet during check-in or at any other time while my pet is receiving services at P-K Pet Resort, that P-K Pet Resort will require my pet to be picked up. If a flea bath and flea treatment of any kind is administered, it will be at the owner’s expense.

6.  Veterinarian Liability and Care: I agree to allow P-K Pet Resort to obtain Veterinarian medical treatment for my pet, if, in its sole discretion it appears that, the pet is ill, injured, or exhibits any other behavior that would reasonably suggest that my pet might need medical treatment. Medical treatment may require transportation of my pet to receive care and I hereby authorize such transportation. I grant P-K Pet Resort full authority to make decisions involving the medical treatment of my pet during its stay at P-K Pet Resort. I agree that I am fully responsible for the cost of any such medical treatment and transportation. I agree that I am assuming all risk of illness, disease, harm or otherwise to my pet by allowing my pet to participate in services at P-K Pet Resort. Furthermore, I agree that I am assuming all risk of the consequences associated with any decisions made by P-K Pet Resort, relating to the medical care and transportation of my pet.

7.  Transportation: I agree that if my pet is transported to or from P-K Pet Resort, by P-K Pet Resort, its employees, or agents, that I AGREE TO HOLD P-K PET RESORT, IT'S OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS HARMLESS IN THE EVENT OF INJURY OR ACCIDENT DURING TRANSPORTATION.

8.  Pet Behavior: I agree to be solely financially responsible for all acts, behavior, and Veterinarian care of my pet while in the care of P-K Pet Resort. IN ADDITION, I AGREE THAT IF MY PET IS INJURED BY ANOTHER PET, I HEREBY RELEASE P-K PET RESORT, IT'S OWNERS, EMPLOYEES, AND AGENTS FROM ALL LIABILTY AND FINANCIAL RESPONSIBILITY FOR SUCH INJURY. I FURTHER UNDERSTAND THAT IF MY PET BITES A HUMAN OR PET, THAT P-K PET RESORT MAY CONTACT THE APPROPRIATE AUTHORITIES.

9.   Day Retreat and Play Dates: I understand that P-K Pet Resort offers optional Play Dates where multiple dogs will interact. I understand that dogs often play with their mouth and paws, which can result in nicks and scratches on pets. While P-K Pet Resort provides reasonable care, trained professionals, and 100% supervision in these Play Dates, I understand and agree that it’s possible the P-K Pet Resort employees may not notice these nicks or scratches before my pet’s departure and, therefore, I might not be notified.

10.  Abandonment Notice: I fully understand and agree that if my pet is not picked up by myself or an authorized representative within 7 calendar days after the day my pet is scheduled to depart, that my pet shall be deemed “abandoned”. I understand if I abandon my pet at P-K Pet Resort, P-K Pet Resort, in its sole discretion, will try to re- home my pet, or relinquish my pet to a legal shelter of its choice. I FULLY UNDERSTAND AND AGREE THAT IF I ABANDON MY PET AT P-K PET RESORT, I MAY BE UNABLE TO RETRIEVE MY PET AND WILL HAVE NO RECOURSE AGAINST P-K PET RESORT. In addition, I understand that I will still be responsible for the unpaid charges incurred for my pet’s stay.

11.  Personal Property: I agree that P-K Pet Resort shall not be responsible or liable for any lost, stolen, or damaged personal property belonging either to my dog or me. I also understand and agree that my dog's collar will be removed while staying at P-K Pet Resort to assist in preventing injury.

12.  Service Fees: I agree to pay for all fees, services, and products with a credit card, cash, or P-K Pet Resort gift certificate at the time of my pet’s pickup from each visit at P-K Pet Resort. I give express permission to P-K Pet Resort to charge any of the credit card numbers provided on my Credit Card Authorization Form(s) for any unpaid fees, services, or products.

13.  Reservations: I understand that confirmed reservations are required for boarding services at P-K Pet Resort. I understand there is a two (2) night minimum for all boarding reservations during any Peak/Holiday periods.

14.  Cancellations: Non-Holiday/Non-Peak Policy: I understand that all confirmed reservations for NON-HOLIDAY/NON-PEAK DAYS must be cancelled at least 2 (two) days prior to my pet’s reserved arrival date. I further understand that a cancellation made within 2 (two) days of my pet’s arrival date, or a no-show, will result in my credit card on file being charged for a 1 (one) night stay.

15.  Cancellations: Holiday/Peak Policy: I understand that all confirmed reservations for HOLIDAY/PEAK DAYS must be cancelled at least 7 (seven) days prior to my pet’s reserved arrival date. I further understand that cancellation made within 7 (seven) days of my pet’s reserved arrival date, or a no show, will result in my credit card on file being charged for a 2 (two) night stay.

16.  Check-out Times: I understand that if my pet is not picked up during P-K Pet Resort’s lobby hours, a $35.00 fee per pet applies if picked up within 1 (one) hour post-closing. Pets not picked up within this hour are considered overnight boarding guests and will be charged accordingly.

17.  Early departure: Once a pet’s stay has begun, I understand that I am responsible for payment of all days reserved, regardless of picking my pet up prior to the scheduled departure date, unless prior arrangements have been made.

18.  Refunds: P-K Pet Resort will gladly accept returns of unopened and unused merchandise from our boutique within 30 days of purchase with proof of receipt.

19.  Resort & Spa Guidelines: I acknowledge that I have received, reviewed, and signed a copy of P-K Pet Resort’s “Resort and Spa Guidelines.” I HEREBY AGREE TO BE FULLY BOUND BY ALL THE TERMS AND CONDITIONS OF P-K Pet Resort’s  “RESORT AND SPA GUIDELINES.”

20.  Duty to Disclose: I represent that I have disclosed and shall continue to disclose, all medical conditions or any other conditions, including, but not limited to, personality concerns or behaviors that may affect, limit, or prevent my pet’s ability to participate in services provided by P-K Pet Resort. I understand that P-K Pet Resort will rely on those representations to provide a safe environment for both humans and animals.

21.  Controversy or Claim: I agree that any controversy or claim arising out of, or relating to this contract, or breech thereof, or as the result of any claim or controversy including the alleged negligence by any party to this contract, shall be settled by arbitration in accordance with the rules of the American Arbitration Association. I further agree that judgment upon award rendered by an arbitrator may be entered in any Court having jurisdiction thereof and the arbitrator shall, as part of his award to the prevailing party, the cost of such arbitrations and reasonable attorney’s fee of the prevailing party.

22.  Waiver, Release, and Indemnification:  I RELEASE, WAIVE, DISCHARGE, INDEMNIFY AND AGREE TO HOLD P-K PET RESORT, IT'S OWNERS, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS HARMLESS FOR ANY AND ALL MANNER OF DAMAGES, INJURY, CLAIMS, LOSS, LIABILTIES, COSTS OR EXPENSES, ATTORNEY’S FEES, CAUSES OF ACTION OR SUIT, WHATSOEVER IN LAW OR EQUITY, ARISING OUT OF OR RELATED TO THE SERVICES PROVIDED BY P-K PET RESORT, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS INCLUDING WITHOUT LIMITATION: (1) ANY INACCURACY IN ANY STATEMENT MADE BY MYSELF OR INFORMATION PROVIDED BY ME TO P-K PET RESORT, (2) MY PET, INCLUDING BUT NOT LIMITED TO DISTRUCTION OF PROPERTY, DOG BITES, INJURY, AND TRANSMISSION OF DISEASE, AND (3) ANY ACTION BY MYSELF THAT IS IN BREACH OF THE TERMS OF THIS AGREEMENT.

23.  Sole Agreement: This writing represents the sole agreement between P-K Pet Resort and the Owner/Guardian.

24.  Affirmation: Each time I bring my pet into P-K Pet Resort, I am re-affirming the terms of this agreement, and the truthfulness and accuracy of all the statements I have made in this agreement.

I HAVE READ AND FULLY UNDERSTAND THE TERMS OF THIS AGREEMENT AND UNDERSTAND THAT I WILL GIVE UP SUBSTANTIAL RIGHTS BY SIGNING IT. I HAVE SIGNED THIS AGREEMENT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT, ASSURANCE OR GUARANTEE AND INTEND IT TO BE A COMPLETE AND UNCONDITIONAL RELEASE OF ALL LIABILITY TO P-K PET RESORT & SPA LLC, IT'S OWNERS, OFFICERS, EMPLOYEES AND AGENTS TO THE GREATEST EXTENT PREMITTED BY LAW. I FURTHER AGREE THAT IF ANY PORTION OF THIS AGREEMENT IS HELD TO BE INVALID OR UNENFORCEABLE, THE REMAINDER OF THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT.

Printed Name of Owner/Guardian: _____________________________________________________________________________________

Signature of Owner/Guardian: __________________________________________________________________________________________

 Date: ___________________________